Terms and Conditions for Review Ninjas Inc

Effective Date: February 4, 2025

1. Acceptance of Terms

By accessing or using the Review Ninjas platform ("Platform"), you ("User") agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from using our Platform.

2. Description of Services

Review Ninjas provides a suite of tools designed to help businesses manage and enhance their online reviews and reputation. Our services include, but are not limited to:

Automated Review Requests: Sending personalized review invitations to customers.

Review Monitoring: Tracking and aggregating customer reviews across various platforms.

AI-Powered Responses: Automatically generating responses to customer reviews.

Analytics and Reporting: Providing insights into review performance and customer sentiment.

3. User Responsibilities

Users agree to:

Provide accurate and complete information during account registration and maintain the confidentiality of their login credentials.

Use the Platform in compliance with all applicable laws and regulations.

Refrain from uploading or distributing any content that is unlawful, defamatory, or infringes on the rights of others.

Avoid any actions that could disrupt the functionality or security of the Platform.

4. Subscription and Payment

Access to certain features of the Platform may require a subscription. Users agree to:

Pay all applicable fees associated with their chosen subscription plan.

Authorize Review Ninjas to charge their provided payment method for recurring subscription fees.

Acknowledge that subscription fees are non-refundable, except as outlined in our Refund Policy.

5. Data Privacy

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our Platform, you consent to the practices described in the Privacy Policy.

6. Intellectual Property

All content, trademarks, and materials available on the Platform are the property of Review Ninjas or its licensors and are protected by intellectual property laws. Users are granted a limited, non-exclusive license to access and use the Platform for its intended purposes.

7. Termination

Review Ninjas reserves the right to suspend or terminate a User's access to the Platform at its discretion, including for violations of these Terms or non-payment of fees.

8. Limitation of Liability

To the fullest extent permitted by law, Review Ninjas shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Platform.

9. Modifications to Terms

We may update these Terms from time to time. Users will be notified of significant changes, and continued use of the Platform constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Review Ninjas operates, without regard to its conflict of law principles.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Review Ninjas Inc

308 Langford Blvd. Bradford, ON L3Z0S3

Email:[email protected]

Phone: 1-833-455-1411